© 2017 by QMS Navigation Group. 

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Services

ISO9001 / AS9100 Certification Support

 

All companies currently certified to ISO 9001:2008 will be required to upgrade to the new ISO 9001: 2015 requirements by Sept. 2018.  In fact, most registrars will be auditing your quality system to the new requirements starting June 2017.  Are you prepared?  We can assure a smooth transition and prepare you for your third party audits.  Once your quality system matures after implementation you will be able to see tangible benefits  and quantify the results of having a robust quality system in place which will increase customer loyalty in your product and services. Our goal is for our clients to walk alway with a sense of process ownership and a greater commitment towards providing quality goods, services, and a culture for continuous improvement. 

 

We will work with you to scope your project, objectives, define your timeline and discuss expectations.  The key is to visualize your success and delighting customers!  Our services include but not limited to the following:

  • Gap Analysis

  • Transition Audit Support

  • Risk Management Planning

  • Lean Quality System Documentation

  • Quality Awareness Training

  • Internal Auditing

  • Registrar Coordination

  • Management Review 

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Quality Engineering

 

The key to making informed manufacturing decisions is understanding the problem and knowing how to measure it.  You cannot effectively manage an issue if you cannot measure it.  Therefore, we can make sense of your inspection and/or test data and develop action plans to identify solutions based on root cause analysis, build business cases for key stakeholders, and sell solutions.  We can development measurement systems to determine organization improvement and monitor performance.  We live and breath the DMAIC and PDCA  methodologies for problem solving to diagnose and correct improper quality control practices.  We also encourage proactive ways to engage quality for improving product design and safety.  Our services include but not limited to the following:

 

  • Root Cause Analysis

  • Lean Six Sigma Methodology & Analytics

  • Key Metrics Development

  • Defect Analysis

  • A3/8D Documentation

  • Design Failure Mode Effects Analysis

  • Nonconforming Material Analysis & Disposition

  • Process Mapping

  • Statistical Analysis 

  • Human Factors

  • Technical Writing

Supplier Quality Management

 

 Did you know that you are responsible for controlling your suppliers?  Don't just rely on receiving inspection to validate purchased product.  Get pro-active and let us access quality capabilities before sourcing that supplier and perform surveillance audits to identify opportunities for process and product improvement.  Do you have a supplier with on time delivery issues or defects?  We can investigate and come up the improvement plans and manage performance.  We monitor and evaluate supplier process for compliance to purchase order and engineering requirements  for quality flowed down to critical, Tier 1, or high volume suppliers.   We help manage your expectations and provide feedback  on poor performance.  We also can assist with supplier eligibility for on-boarding and can implement quality systems to improve performance of key components. Strategic alliances with your supply chain depends on on-going feedback as it pertains to OTD and product quality.  Don't let your customers find out you have supplier issues.   Our services include but not limited to the following: 

  • Performance Improvement Plans

  • Corrective Action Validations

  • Supplier Capability Assessments

  • Customer Quality System Audits 

  • Defect Analysis